Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Christopher Elsey

Fantastic experience with these guys from start to finish. Werent pushy in any way what so ever. Let me take the car I wanted out for a test drive all by myself to get a feel for it and didn't ever try to push for a sale. Listened to what we wanted and explained everything we needed to know with part ex-ing our old car. Would recommend these guys to anyone. A1 place

Gwyn Williams

Very professional and polite, transparent and no pressure service from Bradley and David when i bought my Golf GTD. They explained the process and communicated regularly making the process seamless and hassle free.

Top guys!

Mika6ere

Friendly staff, great selection of cars, and overall great service.

Daniel Sellen

Good quality cars and very friendly staff 👌

Daniel Gravener

Excellent service is an understatement !! The people who assisted me to purchase my next car were amazing !! So friendly ! Could not be more helpful if they tried !! They have the customers happiness at there top priority and that's rare these days ! There was an issue that was beyond my knowledge and although it took almost 5 hours to deal with they were still more than happy to help me !! Highly recommend the dealership but more the staff !! Amazing service and such nice people 😁😁

Stephanie Glibbery

Just bought a car from better car I generally could not of asked for better service!
We were allowed to look round with no pushy sellers following us
They were so helpful and even great with entertaining the kids while we were sorting things!!!!
Thank you better car il never go any where else

dirbogdan

Very nice friendly and helpful staff. Great service, recommend

Home Kitchen Eco

Very pleased with the electric car purchase to join our electric car family! The team were friendly, efficient and professional. Would absolutely recommend! Many Thanks Charlotte

Michael Morris

A big thanks to Victoria and the guys for 1st.class service,I recommend this company for their professional and attitude ,all of my paperwork was taken care of,a trouble free experience ! 10/10 for all

Adam Roberson

A pleasant dealer with an honest approach to selling/buying cars. I will definitely consider in the future.

Sifora Bondor

Best service. Victoria and Greg are amazing with lots and lots of patience.. we had really good experience with our first finance and many questions answered.
Keep up with the good work guys..!!

DO NOT PURCHASE THE WARRANTY FIRST cover with the car , that company is a SCAM. You end up paying over £800 for nothing. Piece of mind until you need them to pay the claim and then they will find xyz reasons to reject it. better save the money you pay for warranty for when you really have an issue.

Buy your car from Bettercars with confidence. They are a customer-focused company. I had to take a star because of the Warranty product we've been sold by them
BUT look for other Warranties elsewhere as the one they are selling is 'self funding' from customer moneies as your claims will be rejected no matter what. READ their REVIEWS on google about them not on their webpage as those are fake written by themselves and a customer cannot write a review on their webpage so they post whatever they like.

Carl Fenton-Jones

I bought a Vauxhall Corsa from BetterCar a couple of weeks ago and I've been very happy with the service received. They were very happy to give me detailed information about the car over an initial phone conversation and discuss part exchange.

I then visited to see the car in person and the staff were very helpful and not pushy just trying to make a sale. I was able to take the car out for a test drive with no pressure to buy. When purchasing the car everything was gone through in detail and I was able to drive away with my new car on the day of purchase.

I've now had the car for a couple of weeks and I'm very happy with it. There was one very minor issue that was identified when purchasing (Android Auto update). Omar was brilliant and arranged an appointment at my local Vauxhall garage and this was sorted very quickly and at no additional cost. I'm very happy with how everything has worked out and would recommend BetterCar to anyone looking for a new car.

Michelle Cresswell

Very pleased Martine and Abs have been brilliant, couldnt of picked a better place to come and buy a car.

Ronke Odewumi

Better car is dependable trustworthy car dealer in Essex.
Their cars are clean and well maintained. They sell quality cars at very competitive prices and the customer service is topnotch.
They go over and beyond. Ask for Victoria, shes a total gem.
Enjoying my purchase from them (Qashqai) and I think I've found the dealer i want to use again and again.
Will definitely recommend

Amanda Tidman

A really refreshing experience - not your stereotypical car sales folks! No pressure, they give honest and open responses to questions, are genuinely friendly, and wonderfully dog-friendly (Bramble also felt very comfortable with them!). Thankfully they didn't repeat bad experiences I've had in the past where car sales people have just talked to my partner rather than to me. Really happy with my new car. Would highly recommend, and would even consider travelling that far from home again as I was so impressed with them. They made buying a car a nice experience again, where previously I'd learnt to dread it! Thank you!

John Rose

Friendly staff , excellent service. Would recommend without any hesitation.

Michael Rolfe

Well what can I say, I can only reiterate what others have posted on the reviews.
From the moment I visited the Bettercar company, I was impressed by the greeting I received, I was looking for a specific Ford model several of which they had on the premises, I found the car I liked, I was given the keys so that I could look around the car for myself, no pushy sales person following me, I was left to my own devices.
When I fancied the car I was interested in, I was told by Greg, "take it out for a spin, take as long as you like" I loved the car, it looked and drove like a new car, although it was nearly four years old, two days later I went to pick up and pay for the car.
Victoria dealt with the sales, so straightforward, cuppa tea? Such lovely people, no pressure whatsoever, even a free three month warranty.
There was however a very small problem, a notification shown on the screen (Tyre pressure monitor not recognised ) not a problem at all really, but a phone call to Bettercar, and the car has been booked into their workshop to remedy, they will even replace a rear bulb for me.
I can't recommend Bettercar enough, they want you to be 100% satisfied with your purchase, I'd give them 200% if I could, thank you Bettercar, and thank you so much to the team Vicky, Greg, Abbs and Martin. 5 stars deserved.
Regards
Mick

Craig Blackmore

Brought an A1 from here , Vicky was fantastic, sorted a out a service for me before I picked it up . Great company , great after sales help to.

Alge Lechtmets

Thanks to the BetterCar Team for the great service and help buying my new car. Very friendly and professional making this easy and pleasant experience. Very grateful for quickly explaining any concerns I had. I would recommend BetterCar as a first choice to anyone.

Leo Dooley

Friendly staff, well presented stock.

Katie Fuller

Went to view a car at better car limited after seeing it on auto trader. Staff were very friendly, helpful and did not pressurise me at any point during conversations or actually looking at the cars they had on offer! Staff were also very attentive without pestering. Very warm and welcoming and I was given a high level or service! I would definetly reccomend them to everyone and will always look to them for any further vehicle purchases!

Glen Willis

What can I say.
I have been to over 20 cars sales places in the last week.
Better car was the best place by a long way.
Excellent customer service, Really nice people and felt welcomed from the minute I stepped on the forecourt.
No pressure to buy a car what so ever, but they knew exactly what they were doing.
Very professional and knew what they were talking about.
Was even offered a cup of tea.
Plenty of good priced cars to choose from and purchased the car I wanted.
Highly recommend looking here for a car before looking anywhere else.

Oliver Stewart

Great customer service, every member of staff that we met was friendly and helpful

Robert Sheppey

Went and had a look at a couple of cars on Tuesday.had a test drive on Wednesday.. bought a car from here on Thursday.. very friendly and professional would definitely recommend .not pushy like some places..car was in spotless condition.thx to Victoria and bradley and all the team..

Stu Harvey

Recently got our second car here. Spoke with most of the staff and they were all friendly and happy to answer any questions we had. Great choice of cars and finance packages. Would reccomend to anyone looking to buy a new car!

James Quaye

Great company to deal with, purchase of the car was quick easy, felt confident dealing with them.

Met vicky, Greg and abz the owners and they are genuinely nice people who care, you dont often get that with car garages, but they really do care.

Would 100% recommend these guys in the future!

Latinbone89

Excellent customer service and excellent vehicles

Ashley Williams

Absolutely amazing service and make you feel welcome! Cars are in pristine condition and well looked after!

Harry Bradstreet

Amazing Dealership, outstanding service before and after sale. A small team of very very kind people who provide an excellent experience and also offer very reasonable Prices

Ann Thomson

Staff friendly and helpful and I love my Ford fiesta I brought from them had no problems with the car would recommend them

Tracy Mills

Just bought my second car from this dealer. Great customer service. Would recommend.

Neil Franklin

Great service from Vicky and the team. Nice people to do business with. Professional friendly atmosphere, not at all pushy. Would highly recommend BetterCar.

Anna Berda

Fantastic experience on buying our first car together. Very helpful advice from the lovely Vicky and her team. Can't fault this company at all. Gave us plenty of options on financing the car, giving us an in-depth understanding about the car and checking the full car history including service. Made us feel very welcome and will be recommending this outstanding company to everyone.

Simon Says

What a fantastic company to buy a car from.
They were all very professional but not pushy. The car was immaculate when we picked it up.
A pleasure to deal with and would highly recommend them.
Thanks for your excellent service.

luke D

The guys at BetterCar were amazing! They made the whole experience smooth and comfortable and were the complete opposite to pushy salesman. They offered great advice and I couldn't recommend them more. I'll definitely be coming here for my next car!

Simon Says

What a fantastic company to buy a car from.
They were all very professional but not pushy. The car was immaculate when we picked it up.
A pleasure to deal with and would highly recommend them.
Thanks for your excellent service.

HARRY B

Great guys, Great price, Very happy with the service.

Pauline Dias

Bought my lovely Nissan Juke on 02/01/2020. Would highly recommend BetterCar to anyone, vicky and Brandon was an amazing help, and did everything they could to make buying my car easy, which it was
Totally satisfied
Thank You BetterCar
Pauline x

Paul Brooker

No pushy salesmen here. A polite do you need any help is all you get, which is a breath of fresh air. Good selection of budget cars available with finance packages to suit. If they haven't got the car you've seen on their website they'll collect it from their overspill compound for you to see. Excellent.

AMANDA G

Friendly and professional service , car was immaculate when collected and smelt great

Fergus Leader

Bought a lovely Golf GTI from here a few weeks ago. Staff were very helpful and polite to deal with. Bradley was my salesperson and again, was a pleasure to deal with.

The car is great! Valeted before I picked it up without asking and 1/2 tank of fuel.

kay caller

Went to Bettercars on Wednesday as I had read so many really good reviews of their company. Those reviews were absolutely spot on. I was made so welcome and nothing was too much trouble. There was absolutely no pressure selling and Victoria was so helpful and knowledgeable about the car that I wanted, and I bought it there and then. I was offered the chance to take the car out for a test drive on my own but in all honesty having never had that make of car before, I asked Victoria to accompany me which she did willingly. She was so kind and patient and honestly the whole experience was brilliant. She gave me a very fair price for my car in part exchange as well. We got the car tax sorted out there and then and after a quick call to change my insurance over to the new car I was ready to go. Before I left the car was washed as well! What a brilliant service. Bettercars really is such a good company that I can't recommend them highly enough. Totally deserve the 5 star rating. Thank you all so much.

Tina Brazier

Could not have bought a car from a better company. Helpful from start to finish and answered all questions I had. would highly recommend

Nina M

Very good customer service I woul buy from them again in the future everything was ready I did go there earlier that expected Very nice helpful staff too

Charlotte H

Better cars was amazing to deal with they looked after us so well I'm glad I went with them

Will Dieu De Bellefontaine

Brilliant customer service! Friendly, as well as easy to talk to. No pressure to buy at all, a great car buying experience both times! Thank you Team!

dirbogdan

Very nice friendly and helpful staff. Great service, recommend

JED B

Great staff and car we're great would definitely use better car again

alexandra N

I was really happy with the service I received. It was my first time buying a car on my own and they made the experience so easy. They couldn't have been more helpful.

ANDREW M

Very professional, kept me updated throughout the whole process, would recommend especially to young buyers

Haidee N

I would highly recommend Bettercar. The team are very professional, welcoming and patient. The team were able to answer all of our questions about the car and had in-depth knowledge of the finance options available. The team went above and beyond to ensure that we received the best finance option available. The entire experience was not like going to a typical car dealership. Very impressed and really happy with my decision to go to Bettercar.

Leonard White

I could go on and on how great they are but simply "Better Cars" are better than all the rest. Very honest and care about the customer. I will not hesitate to buy again from them.

george M

Fantastic customer service, with a great range of Cars

Sam Quirke

Bought a lovely mokka and I have to say that the people, vicky abs Brad were great, I wanted to look at 4 cars 2 of which wasn't there but they went and got them. I found all staff extremely helpful and thank you. Love the car

Gemma B

Absolutely excellent. The car I got today is the second car I have bought from Better Car and they were amazing yet again. very helpful, very patient, would recommend them to anyone looking to buy a car. So happy with my experience yet again and cannot thank them enough for their help today.

Sheri A

The staff were really nice, not at all pushy, test drive offered with no obligation, bought a car and the experience was calm and fuss free - they made it so easy. would definitely recommend to others.

andrew P

Superb. Very friendly and helpful. Not pushy and when we chose the car they made sure everything was perfect.

Sara Daverson

Would like to thank Better Car for all there fantastic support I've already passed you onto friends as you are so helpful.

Tia R

Just bought my new fiesta from Better Car. Overall great experience, Vicki was so helpful from start to finish. Great communication, lovely staff. Thanks again!!

Kelly W

Friendly and helpful guys made buying a new car easy! Great company would definetely recommend

Steven M

Easy going people! Brad was absolutely superb and it was not stressful in any way at all and would recommend 100% to anyone! Sorted out anything I wanted and very helpful staff! Felt very looked after.

Richard M

Good range of quality cars at competative prices. Nice team, came across very genuine and honest.

kenneth T

They were polite considerate and dealt with everything very quickly and smoothly.

tyler R

Very pleasant experience! Would recommend to anyone who enjoys relaxed, smooth customer service.. so everyone ;)

jacobellis1100

Bought my Golf from these guys and they couldnt have been better!
Was left to have a look around and a test drive with no pressure and the car was all sorted and ready to pick up a couple of days later!
No fuss and no pressure!
Cheers guys!

jasmyne D

Such a relaxed atmosphere here. I didn't feel pressured at all in any way. They were very accommodating and nice people. Thank you!

Helen C

Excellent professional garage, staff provide first class customer service.

CHARLOTTE F

Very welcoming and friendly. Wasn't forceful and rushed into anything. Answered any queries and was very helpful with everything

Ros Seeley

A friendly, professional dealer. They provide a great service and you feel under no pressure. I will definitely be using them again.

Rachel Johnson

Excellent customer service and a great car. Haven't stopped smiling since I picked it up.

leo D

Very relaxing and stress-free purchase. Good PX deal for my old car.

bethany W

Better car we're so helpful, friendly and explained everything fully, Couldn't have chosen a better place to get car finance through.

ian H

Professional patient and courteous.No hard sell Would certainly recommend

mark C

Top class service. No pressure sales talk. Solo test drive was a good touch. Good car. Efficient and professional service. I'd go straight here next time I'm looking for a car.

rachel J

Unpressured, professional, personal service. Great quality stock. I would highly recommend them. I was a bit nervous buying a vehicle without first seeing it in the metal, but I wouldn't hesitate buying from bettercar again

luke J

Lovely friendly staff, nice location and some great cars.

patrick Q

excellent service people were professional bought a lovely mokka , love the car

laura W

These guys are professional, easy going and attentive, would highly recommend

alexandra D

Could not have asked for a better team to help me in buying my first car. They have a great range of cars with reasonable prices. We were never put under any pressure during our time at BetterCar, it felt extremely relaxed and we got all of the information we needed. Vicky was an absolute delight and made buying a car a very easy experience, indeed. Thank you BetterCar, I cannot wait to pick up my car tomorrow.

dobrinka M

excellent very friendly and helpful staff strongly recommend

sam C

The staffs provided the highest customer service. I will recommend Better cars to everyone.

Mick R

After trawling the internet I came across the brilliant Bettercar website, I decided to visit the premises, after expecting a white shirted and suited salesman to pounce, no! greeted by Gregg a laid back young man, gave me the keys to the car I was interested in, have a look around and take it for an unaccompanied drive, didn't need any sales pitch, Bettercar cars sell themselves, the car looked and performed like it had just left the Ford factory. Thank you Bettercar, not only do you sell cars, you want your customers to be 100% satisfied, your after sales are second to none. Thank you all, what a great team, apparently not allowed to name individuals on the review, but you know who you are. 100% recommended. Visit Bettercar before you look elsewhere.

alison D

Friendly, genuine staff.... have never bought a car so quick... Thank you

david B

Excellent service from all the staff at Bettercar Limited; nothing is too much. I felt secure that I was purchasing a good & reliable vehicle at a very competitive price.

darren W

Extremely friendly, honest and all round great service.. car was spot on for the price

john H

Great experience buying a Ford Focus from this garage. No pressure from anyone. Just asked to look at the car, had a test drive, returned a week later to collect. Had to wait a week because I was working away. The garage sorted everything.

Rob Wuyt

Bought a car from Better Cars on Saturday, I've bought a few cars in the past from different companies but I honestly can't think of a place that's given better service as whole than these guys. The car I got is amazing it drives brilliantly, the guys were amazing and made us feel really welcome, the whole process was so smooth, thank you so much making this a brilliant experience. I live a fair distance away but would definitely come back and buy another car from them in the future

Katie F

Went to view a car at better car limited after seeing it on auto trader. Staff were very friendly, helpful and did not pressurise me at any point during conversations or actually looking at the cars they had on offer! Staff were also very attentive without pestering. Very warm and welcoming and I was given a high level or service! I would definetly reccomend them to everyone and will always look to them for any further vehicle purchases!

RICKEY J

Explained and sorted everything out for me as and when needed.

jason W

Good priced vehicle, good service and an enjoyable experience.

FRANCESCO S

Very friendly staff, helpful and happy to try to help our needs.

kiran C

Great service - no complaints! Would happily purchase a vehicle from here again. :o)

kye H

Friendly and helpful people, made everything simple and easy

roger A

Friendly and helpful team. Attentive, even though they were busy. Kept all customers informed and engaged. No hard sell or pressure applied. Good p/x deal. Corrected the minor issues we agreed prior to collection. Smooth and seamless experience.

Daniel Beardwell

Bought a 2012 1 Series, no issues at all, it was a pleasure to deal with Vicky and Martin.

heledd M

Friendly and helpful. Good selection of used cars in my budget.

katherine B

Lovely peeps. Vicky was amazing about helping choose the right car for me when anyone without her knowledge and patience would've written me off as a nutjob. They certainly get my recommendation.

Stewart H

Excellent service, friendly and helpful staff all round, and a great choice of cars. Would recommend to anyone looking for a new car

Lucy Gooderham

Highly recommend buying a car from the team at Better Car. Extremely easy to deal with from start to finish. I really enjoyed their laid back approach, allowing customers to look around the car at our own leisure and I also really welcomed the option for an unaccompanied test drive to truly get the feel for the car without added pressure at a salesman next to you. It made the whole process stress free and not once did I feel pressured into buying the car. I am really happy with the car I purchased and will definitely go back to purchase from this company again.

Valerie N

Everybody was very helpful and they had some very nice cars on the forecourt

kieron C

The team at Better Car make car purchasing a painless experience from the minute you arrive until collection of your vehicle. They are all friendly and there is no pressure put on you. It's a great set up they have and I thoroughly recommend visiting them.

gwendoline F

So very helpful and answered all out questions. Great service we took the car the same day. Would recommend . Finstead class

Jan B

Great experience it was lovely to deal with a lady dealer! I needed the car quickly, very accommodating.

Sammi Goldman

.We felt welcome from the start and the office was very clean and tidy. There was no pressure to purchase a vehicle ,like other car dealers. Were, very knowledgable on all their cars and services offered .They were able to answer all questions . This made the whole experience stress free. Would highly recommend for anyone looking to purchase a reliable vehicle.

daniel A

Fantastic service so easy to deal would definitely recommend

Tony N

Thanks Victoria for the experience of a good day.well mannered very friendly & so down to earth. She never tried to push me any time to buy a car no pressure at all I felt so relaxed & comfortable.better car limited is definitely on my short list for my next car they even offer you tea/coffee & sandwiches. I must say I had a great day bought a great car & i would honestly recommend my friends & family to buy their next car at better car limited thanks once again Victoria very nice lady & staff to.

Sammi G

We felt welcome from the start , office space very tidy and well organised . There was no pressure to purchase a vehicle ,like other car dealers. Were very knowledgable on all their cars and services offered .They were able to answer all questions. This made the whole experience stress free. Would highly recommend for anyone looking to purchase a reliable vehicle.

Anthony P

Very helpful and friendly and great service would recommended

Lucy G

I was very pleased with my experience at Bettercar Ltd. Our first viewing was late on a Saturday afternoon and they couldn't have been more friendly and accommodating, staying open 40 minutes after they should have closed. The actual purchase, the next day, was a quick and pleasant transaction. I was given a very fair p/x deal and am very pleased with my car and the overall service. I would recommend Bettercar on the strength of their customer service and fair pricing.

Shay Champion

Approached these guys when I was looking for a new car to take out on finance for the first time. I didn't know much about the process and made the guys at BetterCar aware of that, and they were very helpful with everything! Made the whole process seem so simple and were very approachable and friendly people. Highly recommend!! Thank you team!

MICHAEL D

Very friendly environment, they don't push you already at all to complete a deal. Excellent quality of cars and would certainly recommend anyone to take a look when buying a new car.

Jeffrey R

The sales staff were very friendly and helpful. I highly recommend them.

Andrew S

Very pleasant staff, nice buying experience, professional company. Great team and work recommend, easy transaction.

Ben D

Better car, my experience was amazing. I can't fault them. They did their best to help provide me with a car for my family needs and the did. They didn't once push us towards a sale or any thing like the typical. The prices are great value for money on the car and conditions it's sold for. I can 100% recommend and trust Better car. Thanks and ill be using them again in the future!!!!

david blondrage

it. brought &viewed had I days of couple a within &car a found great was Ltd cars better with experience My

Terry Callaghan

We have just purchased a Renault Clio from
Better Car and would have no hesitation in recommending this fantastic and friendly team to anyone
From start to finish the whole experience was handled professionally and nothing was too much trouble.
Very pleased indeed with all
Thank You

Sophia Lfsfw

Highly recommended!! After a bad experience with a different dealer, Better Car have done all they can to help me. They are friendly, polite and very efficient! Will be recommending them to everyone.

Mitchell Wray

Great experience from start to finish. Very friendly and welcoming staff. Thanks a lot Vicky for helping me purchase the fiesta. Would definitely recommend to anyone that's interested in buying a car.

saghir hussain

Had a really Great experience at Bettercar Greg was fantastic from start to finish the whole experience he gave us was very personable well worth the drive from Manchester. He was true to his word and reserved the car for 5 days with a refundable deposit the car was presented exactly how he said he would as well and my wife was over the moon thanks again Greg.

Chris K

Very friendly professional team. No hard sell or pressure to buy.

greg whitelam

I'm not normally one for writing reviews but I was so impressed with the service from Vicky and the team I felt I should let everyone know how amazing they all are.

After searching for months for a Mercedes 350 clk convertible in blue I finally saw one with the spec I wanted (typically 230 miles away) So I rang better car and Vicky answered the phone. I could hear the enthusiasm in her voice. After talking about the car I decided to put a £500 deposit on the car as I couldn't get to Essex for three weeks due to work commitments. This is something I'd never normally do without seeing a car. Vicky was so confident I'd like it she said she'd give me my deposit back and my train fares if I got there and wasn't happy. So this gave me the confidence to put the deposit down.

So on to pick up day. 4.5 hours on a train to Essex one of the team picked us up from the train station which I thought was a nice touch. We got to the showroom and there sat my dream 350 clk exactly how described. After a quick cup of tea and look around the car everything was just perfect.

The paperwork was done in 10 minutes including a warranty on the car and I was ready to drive away.

I can't speak highly enough of Vicky and the team they were all just amazing and made travelling the distance a pleasure.

I drove back home 230 miles with a huge smile on my face. Between the car and the better car team the day couldn't have gone any better. Even the trains ran like clockwork.

Thanks again for looking after myself and Lauren keep up the top work and all the best for the future.

Greg

Stacey Cox

This was my first time purchasing a car in my own name. From start to finish I received amazing customer service from Vicky. She helped me with everything I needed help with, couldn't fault the service one bit. The car itself is amazing - the drive home was perfect, no problems at all. I would definitely recommend BetterCar if you're looking to buy a vehicle! Thank you so much

Jkwraps

Purchased a lovely smart car. Excellent service from Vicky. Definitely recommend you Check them out.

Charlotte Griffin

Bought a Ford Fiesta Zetec Ecoboost from Better Car Ltd today, and I couldn't be more happy with the result. The dealer seems like its in a warehouse in the middle of nowhere but don't be fooled - we were greeted with warm service and help from Abs who answered all our questions and helped us with everything we needed to know. Car is fully HPI checked, full service history, MOT'd recently, very competitively priced and upon purchasing the car Abs sorted us out Driveaway insurance and tax right there and then. I have no qualms about recommending this place again to anyone, and will definitely look here again if I ever need another car!

Lee Davis

Cannot thank Greg and Vicki enough just bought our daughter her first car.
Without a doubt the best experience we had.
Helpful, honest and really just nice people.
Really pleased with the car we bought.
Thank you

sparky sparks

My wife recently purchased a Ford Ka from Bettercar. We were impressed with Vicki's friendly and helpful customer service, There was no sales pressure and we were given as much time as we wanted to look over the car, along with her assistance in finding affordable finance. We are very happy with the purchase and would definitely buy from Bettercar again in the future.

Chris Duffy

Friendly and very helpful, a professional service from start to finish from all the team. Would definitely recommend -:)

Dave Reynolds

I bought a smart little Mini earlier in the year and received fantastic honest service from Greg, Vicki and Abs. 100% recommended.

Dannielle Williams

Could not fault BetterCar! They're service is amazing, such lovely people to deal with. They don't make you feel pressured into any decisions. Made the whole process very easy and will be recommending to family and friends. Thank you guys!

Kayleigh

Absolutely amazing experience. Very friendly helpful knowledgeable staff who will answer any question you may have. Not pushy will let you take your time and don't hover over you. They also let you test drive the car alone so you can get a good feel for it.
It is a little hard to find as there is no obvious signage and it seems like you're driving onto a farm, but the sat nav does tell you that you've arrived at the entrance road.
Overall a great experience and I would definitely recommend.

Jake Moore

Great car buying experience from start to finish. I felt very welcome and enjoyed test driving the car by myself to allow me to get a feel for the vehicle. I would highly recommend to anyone looking for a respectable, honest dealership. Excellent customer service, thanks Vicky and Greg.

Dale Smith

Friendly staff' great guys to buy a car from

Kelly-Rose Cochrane

Got my very first car from here, it's safe to say I'm over the moon with the car and the service I've recieved from these guys! Vikki went the extra mile to help me and get me exactly what I wanted! Thank you so much for all your help! From a very happy/excited customer!! :)

Nicolantonio G

Car well presented and easy to buy. Test driven without appointment. Superior service to main dealer.

Janette Hellier

excellent service.would recommend to all my friend's to buy a car

graham browning

Nice group of people sellling a nice group of cars! I bought a really nice car from these guys this week and throughout the transaction the team were super helpful & pleasant, I can honestly say it felt like the most sincere & honest transaction I've ever had with a car garage! Most importantly I'm over the moon with my VW Polo which I feel we landed on a fair price on. Definitely do business with again !!

graham browning

Nice group of people sellling a nice group of cars! I bought a really nice car from these guys this week and throughout the transaction the team were super helpful & pleasant, I can honestly say it felt like the most sincere & honest transaction I've ever had with a car garage! Most importantly I'm over the moon with my VW Polo which I feel we landed on a fair price on. Definitely do business with again !!

Robert Dolby

Stumbled across this dealer out of pure luck looking for a new car. The people there are absolute first class, I always struggle with dealers when ive felt forced and slightly uncomfortable, not at one point did I feel under any stress. Very knowledgable and answered all my questions, allowed me to test drive with no fuss, and sorted my payment instantly. Never thought buying a car could be as easy as this, and I'd honestly recommend this company to anyone I know. Couldn't be any happier, 5 stars isn't high enough.

Sue Stevens

BetterCar offer a great service - making buying a new car a stress free, enjoyable experience! The sales team are all friendly, helpful and not in the least bit pushy - leaving you to browse and consider at your leisure. Their cars are good quality and are competitively priced. Add to that an excellent service and you get one very happy new Fiat 500 owner! Many thanks to all at BetterCar! I cannot recommend this company enough!

Lucy Shafe

Recently purchased my mini countryman from this garage, staff are friendly and helpful, went out there way to sort out the minor issues I had.
Overall a great garage and excellent staff. Massive thanks to and for getting me a great finance deal and saving me money!!

Danny Lesar

Really impressed with the service I received from both Vicki and Abs. Every little detail was taken care of and potential problems sorted before they evolved into anything else. The whole process of buying a car was quick and easy and was sorted within 24 hrs from start to finish! Won't be needing to buy a car anytime soon but if I did would definitely go back

Hannah Clayden

Purchased a Ford focus. Definitely the best experience I have ever had when buying a car. The car is immaculate. Thanks so much to Vicky for all your help in making the purchase an enjoyable experience. I will be bringing my son over to see you when he is ready to buy his new car. I would totally recommend Better Cars Ltd.

Jane O'Connell

Would recommend. Really lovely team, friendly not pushy. Price was decent. I am delighted with my Fiesta! If ever in the market again, would go back

susan dorrington

My daughter bought her first car from BetterCar, Gregg was very helpful, and had the car ready for collection as specified. We did have a problem with the car, but Gregg and Abs were very good, and booked it into their garage, and the fault was rectified with no hesitation. Would highly recommend BetterCar and would definitely buy another car from them in the future. Thank you!!

Darkside Ofthemoon

What a fantastic team! So friendly and helpful, with a great selection of cars. Thanks so much to Vicky, Greg and Abs for making it such an enjoyable and easy experience - we'll definitely be recommending you to everyone! Feel really confident that we'll be really well looked after if we ever have any problems. They even stayed open late so we didn't feel rushed. You guys are brilliant - thank you! From Kelly, John and James!

Richard Dawbarn

Fantastic service, would highly recommend to anyone, in particular first time drivers as the pricing is great too. Vicky and the team were brilliant!

CJ Wigham

Brillant service, Really helpful service from Abs and Vicki. Would deffinently recommend and would buy another car from there!
Thank you for making my first car buying experience a good one!

Janette Humphries

From the prompt call-back from Victoria to driving away the new car, the whole experience was great. There was no pressure, we could take our time and our questions were checked properly and answered accurately. We were given all the paperwork covering the car's service history and everyone we dealt with was great. We would definitely recommend going to Bettercar for quality cars and great service.

Petr

Very nice and friendly people with Outstanding knowledge about their job. Also willing Go the extra mile towards customers satisfaction. I'm one of they very happy customer. Bettercar will be definitely 1st place when start looking for my future car. Thank you

Jane O

Excellent. I got a decently priced Fiesta, with parking sensors thrown in. Lovely people - not pushy, just welcoming. Pick-up was as promised. Could not fault and would buy from them again

Ricky Sandhu

Was looking around for ages to find the car that was just right for my needs. Came across Bettercar on social media and what a great experience I had.

I spoke to Vicky who was pleasant and helpful on the phone and explained the reserve system which was handy as I was so interested in the car I found I wanted to secure it.

Upon arrival I was welcomed by Greg who again was very helpful and pointed me in the right direction of Vicky who was dealing with me.

Vicky gave me the keys to the car and said crack on and let me know when you are finished. I managed to look over the car in peace and did not feel pressured or have to listen to a load of typical sales person talk which I've heard a lot in the past.

When I was ready I was offered a test drive and again surprised when Vicky said we allow our customers to go out on their own to get a feel for the car and make their decision. After filling in a quick insurance form I was on my way in my potential new car.

After a successful test drive my mind was made up I was sold.

I was invited into a warm office where I went over all paperwork and documents to the car and any questions I had were cleared up. Vicky and Greg were very knowledgeable and had the answer to every question I had.

I was given time to sort out the insurance side of things and Vicky dealt with taxing the vehicle for me.

That was it payment was discussed and I was set to go and enjoy my new car.

The whole experience was first class from start to finish this for me was a great change to how cars are normally purchased it was such a laid back approach which I really favoured.

I have nothing but great things to say about Bettercar and anyone I know looking for a new car I will be pointing their way.

Absolutely faultless.

Hope to deal with you again soon.

Ricky

Danni B

If you are looking for a dealer that cares BetterCar is for you. The whole experience was exemplary from start to finish. The team are knowledgeable, friendly and most importantly non pushy. They gave us the keys for the cars we wanted to look at and let us spend as long as we wanted to without hovering over us. They then let us take the car for a test drive alone. They wanted me to be entirely happy with my purchase so as part of my negotiation they resprayed all my alloys and polished up the body work. Car buying can be a nerve wracking experience especially as a female but the entire team made my experience relaxed and comfortable, their customer service is top notch. I am delighted with my new car and would definitely return.

MICHELLE Q

The guys at Better Car were great, they let us look at the cars with no hassle , were really helpful and answered any questions we had. We have bought a great little car at a really good price, I would recommend!

Chris D

I found the car online and almost didn't bother making the 2 hour drive to Bettercar but I am so glad I did the car was perfect and Vicky was very professional and she picked me up from the station and made the whole experience easy and hassle free.

SAMANTHA B

This was our second time buying from better car and I must say they have excellent manners and bent over backwards for our repeat custom thanks guys

MAXWELL S

Really good, the people who worked there were helpful and sorted issues out with the vehicle before we brought it.

Caroline W

Found Bettercar online & on visiting discovered a good range of cars. I was able to test drive a few & found the one I purchased. Very happy with the service & ease of buying the car

JUNE K

Having now read the other reviews I can only endorse everything they say. You could not get a more helpful, honest, and very likeable people to deal with. We got a very fair price for our car plus a good price on the car we were buying which incidently we love. Thanks to you all at Bettercar keep up the good work.

David Thirlway

Great customer service. Very friendly staff especially Vicky. Nice to buy a car with none of the hard sell tactics employed by most garages. Purchased a car for my son that we are extremely happy with. Would definitely recommend Bettercar.

Dan Ward

Having only ever had cars from family members before, I was rather apprehensive about buying a car from an independent dealer that I had never heard of. However, other people had given very encouraging reviews of BetterCar on Google, and the Focus ST on offer was hugely tempting, so I felt it worth a shot. I needn't have worried. My experience was very positive, similar to those of previous reviewers.

JASON T

Very friendly and helpful without being pushy to sell. Great car at a Great price, will definitely use them again

TRACEY F

After visiting quite a few dealers we found these guys. Ended up with a choice of really high quality cars all under one roof, even changed my mind a few times! A pleasure to deal with this business, really genuine & friendly. Very highly recommended & wouldn't hesitate in going back in the future.

ANTHONY S

Quick and easy pick up, car very clean and as shown in the pictures

David W

My experience was very satisfying as I felt under no pressure , I was allowed to look around the car at my leisure and then to test drive the car alone. Both of the owners were easy to talk to very informally and I felt at ease throughout the transaction . I would certainly buy off of this dealer again David

Mick Wye

Very nice people to do business with,great service,would definitely go back again.

JACQUELINE F

Efficient. The only thing is we found it hard to find, this needs to be flagged up more.

BEN E

Excellent customer service. They answered all of my questions and I got the perfect car aswell. Very happy with the car and the experience. Highly recommended.

JAMES L

Cars were clean, reasonably priced and well presented. Staff were friendly and knowledgeable but gave you time and space with the vehicles to look over thoroughly. All in all a pleasant experience and would recommend to others.

Charlotte G

Bought a Ford Fiesta Zetec Ecoboost from Better Car Ltd today, and I couldn't be more happy with the result. The dealer seems like its in a warehouse in the middle of nowhere but don't be fooled - we were greeted with warm service and help who answered all our questions and helped us with everything we needed to know. Car is fully HPI checked, full service history, MOT'd recently, very competitively priced and upon purchasing the car they sorted us out Driveaway insurance and tax right there and then. I have no qualms about recommending this place again to anyone, and will definitely look here again if I ever need another car!

Phil H

Great customer service and friendly sales staff. After sales issue was dealt with quickly and efficiently Fair price for trade in.

Dave K

Extremely efficient, great service, Victoria was a pleasure to deal with, all the information we needed was ready, very helpful indeed would not hesitate to recommend

Mark S

Lovely car dealership which is located in a nice converted barn so very spacious and not al the cars are crammed in! The staff are friendly and helpful without being pushy!

Simon Morris

Great buying experience, no pressure sales just friendly folk. Pleased with the car I purchased, as described and any minor issues sorted before I collected. Would highly recommend.

Sally R

The car was exactly as advertised. We were met by the team who were knowledgeable and personable. We were allowed ample time to view the car, ask questions and take the car for a test drive. We were under no pressure to make a decision, but the team was on hand to answer any queries.

David H

Travelled from Edinburgh to view /buy car picked up at train station with a friendly welcome . Car was as described so I bought it . No pressure sales very laid back experience and smooth purchase would buy from again .

Dale S

I picked my new car up last week im very happy with car' if you want a new car go to these guys very professional also very helpful' they do not hassle you they let you look at any car with your own free will' victoria and greg are very professional at what they do i would highly recommend' thanks victoria and greg for all your help, would defiantly reccomend them and i would not think twice to get another car there, Dale,mary,hariot.

Amanda K

Great service from the guys and we came away with a great car that was exactly what we were looking for. You won't get the fancy showroom full of kids with no authority, but you will get genuinely good service from decent people.

King Cazoo

Brought my Kia picanto from here a few months ago and I'm so happy with it. No problems and was the car was even ready for me to drive away there and then. The service was great, they were really friendly and helpful guys.

RONALD A

exellent services would highly recommend .very helpful and friendly

Jamie Bunker

Bought a car from these guys yesterday and the service couldn't have been any better. I'm not a big fan of pushy sales people but Vicky was the best, no pushing the sale on me just let me get on with looking. And the car is fab too. Absolutely amazing thank you

Lizzie Esdaile

Fantastic customer service especially from Vicky. Would recommend anyone buying a car to use BetterCar. They are honest and want the best for their customer; and went above and beyond for me.

ANGELA L

Fantastic - they went above and beyond to help and provided an honest service and an excellent second hand car that we are more than happy with. They provided a totally personal service by collecting me when I had no car to drive to their showroom and even polished out some scratches I made myself when I popped in to collect a parcel shelf - both of which were free of charge. We would not hesitate to use Bettercar again and highly recommend to anyone who is cautious about using a second hand car dealership. Well done and thank you!

Mrs J Attreed

Thank you so much for all your help getting me my new car . Your service and customer care was absolutely amazing . Vicky went out of her way to make what Could have been a very stressful time trying to find a new car , easy and straight forward . Communication was fast and effective . I would highly recommend this company and I will definitely be returning when I need a new car . Thank you all again x

Les Vigor

Would highly recommend staff very friendly and helpful.

PETR H

Very nice and friendly people with Outstanding knowledge about their job. Also willing Go the extra mile towards customers satisfaction. I'm one of they very happy customer. Bettercar will be definitely 1st place when start looking for my future car. Thank you

Gillian M

Excellent service with very friendly and helpful staff. Would definitely recommend and a pleasure to do business with. Thank you.

Tony W

great!! brought a ford kuga of these guys, great customer services, very helpful, didnt try and push the sell. kept open a little bit late so we could pop down.

Louis Johnson

Great overall experience, great customers service and knowledgeable, which made buying a car the easiest thing to do.

Kevin C

Nice company. Impressive building. Had a problem with the air con which they dealt with immediately, no fuss. Recommended.

steve foster

Bought a clio RS200, car was as said on pick up so very happy.

Had a problem with the car after a week took it back and they booked it in with local garage service man Brentwood and they fixed it no problems.

Good service and good people would use again!

Jarel Jack

Purchased my car today and received an excellent service. The car itself was in fantastic condition and both guys were really helpful throughout the process and helping me to understand everything. Would 100% recommend.

LIAM C

Very friendly and informative sales people, car was in excellent condition.

Joanna C

Really good experience, all staff were very helpful and friendly but most importantly there was no pressure into buying a car.

Jane R

Really good efficient service, knowledgable staff who were extremely courteous and helpful. Tea and biscuits while we looked were a really nice touch. Would definitely recommend Bettercar to friends and family

NICOLA H

Great experience from start to finish. Very professional and friendly staff (no pushy sales people), fab location and a good selection of quality cars. I would not hesitate to buy from here again and would definitely recommend to others.

Wendy N

Bought a Kia C'eed from Bettercar in January this year. I was given a warm, friendly greeting without any heavy sales talk; leaving me to make up my own mind minus any pressure. Very pleased with the car and the prompt after sales fixing of a minor problem. Great. Thank you.

MARK R

Excellent quality car friendly staff not pushy at all and no rushing

Kimberly K

Easy no problem buy very happy with service I received

Chris M

Great business to deal with, fair and honest and no pressure. Did everything they said they would. Super little car at a decent price.

MONIKA K

I have a very good experience with this company. Very welcoming people and atmosphere. They are looking after them costumers. I bought from them vauxall astra with service history and long MOT. They give it to me very good warranty deal.

Joanne T

Would highly recommend Better Car! Everyone was so helpful and friendly. The car was immaculate and they made the whole experience easy. The staff were very welcoming, professional and the customer service was amazing! Absolutely in love with my new car!!! Would 100% recommend and would return to them in the future.

Kevin Welton

would recommend this to people great friendly service makes buying a car easy....well worth a visit if you thing of buying a new car ...

CARLA M

Fab experience from start to finish with this company, not pushy or overbearing! Highly recommend this seller

Matthew Lanagan

Had a great experience with BetterCar, Vicky and Greg were very helpful, great selection of cars and id certainly recommend them again.
Cheers!

Caroline H

I found the process of buying my car very easy and straightforward with "Bettercars ltd". The staff were friendly and very helpful I was very pleased with my new purchase.

Nyall F

Seen as in a young lad and don't understand car finance and all that stuff, the lovely lady that I spoke to was very helpful answered all my questions and explained it all to me, definitely would recommend

Jayden F

Very nice and really helpful staff. Had a great time picking up my car!

Luke Mitchell

Bought a Ford Fiesta Zetec S,

Very nice and completely honest staff, excellent customer service, the car I bought could not be in better condition and was very fairly priced. 100% would buy a car from them again.

Mark Liu

Very good service received from Bettercar ltd, had a little problem with a brake pad, but sorted without hesitation. Highly recommended.

Dazzalar97

Had really good service from everyone the day I went there highly recommended

John S

I could not have been more impressed.

The car buying experience was quick and completely stress free (no pressure to buy at all), the staff were all really friendly and professional and the location is perfect for test drives. Most importantly, 3 months in, the car (Seat Ibiza) is running perfectly.

Special credit should go to Abs at BetterCar (who sold me the car). He has been incredibly helpful and really gone the extra mile to sort out some post sale items that we agreed too.

I would definitely buy a car from BetterCar in the future.

christine st pierre

I bought my car from this company two days ago and cannot compliment the customer service received highly enough-from the minute we entered the premises we felt comfotable and there was no pressure or hassle in any way while viewing the vehicle.
The staff were on hand if needed and ready to answer any questions we might have yet did not stand over us or try to offer any hard sell tactics.
I would definatetely recommend Bettercars if you are looking for a qaulity used car and an honest friendly service!

Jan Howard

Recently purchased a lovely fiesta from BetterCars and cannot praise the service I received enough. From start to finish Vicky kept me informed every step of the way - there was no pressure - all the team have been friendly and professional- Vicky in particular went above and beyond to make sure I was happy with my purchase- absolutely thrilled with my new car and would highly recommend anyone not to hesitate to do business with this company- thank you BetterCars.

Joanna Fish

Would recommend Bettercar and use them again. This was a hassle free experience, no hard sell. I had been looking for a while at similar cars and this car was competively priced. We were left alone to examine / view the car so that we could also chat amongst ourselves and again later left alone to discuss our options. Had a good test drive of the vehicle. Didnt feel any pressure from the salesman.

Shane Thomas

Very good service from start to finish Vicky was very helpful and friendly would highly recommend to anyone who is after a good quality car

Sarah Downes

Excellent service, very helpful throughout the buying process. Would definitely recommend this company to anyone wanting a smooth car buying experience!

Daniel Tinker

In an industry not known for its customer care, BetterCar delivered beyond expectation. At no point did I feel pressured and Greg and the others came across as honest and geniune. Thank you for your help. Would recommend to others.

Donna Harris

Great dealers, has a small issue a couple of months after purchase and sorted with no quibble, highly recommend.

Joshua Coles

I could not recommend more highly. From start to finish I received an amazing service from Gregg, Vicky and Abs. Even when I emailed to query a missing item they quickly responded and sorted the issue. Will definitely be recommending to Friends and Family.

Elliot Bailey

I had a great experience with BetterCar. Very good value for money cars. The staff were very straight forward and to the point. I found a great car at good value

Hilary O

I would highly reccomend Better Car, on arrival staff were friendly, polite and willing to attend to my every need. The entire team went above and beyond to ensure that not only that the car was of top quality but also that all my queries were answered. I had a pleasant encounter with better cars and would definitely reccommend them.

Michael O

Despite its unexpected location, the service and overall customer care experience to date provided by the Bettercar team has been excellent and hard to fault in any significant way. I would certainly recommend them to friends and family seeking a good quality used car at a competitive price.

jamie stevens

Good selection of used cars, mostly nearly new, low mileage small cars when I visited. Friendly, professional staff that are very helpful but not pushy at all. Would recommend and use again.

Vivian Lemani

Very nice. People went extra miles for customers definitely will use them again and will recommend any one who wants to buy. Please visit them.

SIMON H

The cars were all very clean well presented and as described. Sales team was friendly, knowledgeable and not pushy. An indoor sales area meant it was easy to inspect the cars and a good length test drive sealed the deal.

Alex D

Helpful, friendly, hassle-free service...would definitely recommend.

DENNIS G

They were a good company to deal with although they have not been in that location for long

Hana Millernw

The best experience I've ever had buying a car! I would recommend bettercar to everyone this experience was stress free and there was no pressure put on me unlike other dealerships I have used. Victoria and Greg are just brilliant! So friendly and welcoming I felt so at home. Thank you both for making this experience so easy. I will definitely be using bettercar in the future.

Sam L

I got a Fiesta from Bettercar. The Service I got was excellent from beginning to end. Would definetly recommend them. Friendly service and helpful. When we need another car I would go back to them. Thanks

RUTH P

Great Company nothing was to much trouble. It was refreshing to deal with a totally honest sincere Company. Brought a fantastic Car, fully serviced, valeted inside and out, what more could anyone ask for. Please go and see what Cars they have to offer, you will not be disappointed, if they have not got the Car you are looking for, they will find it for you. I will have no hesitation in recommending this Company. Thank you so much for my new car,I will have no hesitation in purchase a car from you again.

Angus Mainland

Customer service is spot on. Really friendly and very helpful. Have been great with any queries I've had even after purchase. Love the car and would happily buy from them again.

KEN D

so so frendly and mortethan happy to help make buying a used car a nice experience would recommend bettercar to any one

ALYS S

Very friendly from the start. I was left alone to view the car without feeling pressured. I found them all very helpful. I love the car, it was in immaculate condition when I picked it up. I would definitely buy from again.

CALLUM W

Lovely helpful staff and high quality cars. First time buyer so was great having someone explain everything and help out so much. Highly recommend!!

Declan S

Really helpful and if you have a problem they will sort it out to the convenience of you.

TERRENCE G

Hi Vicky Gregg Many thank for getting me sorted out for my car and giving me a fair good deal I would not usually pay up front but from very start of our time spent with you both we felt at ease And felt we could trust you at better cars you make a good team and deserve to have thriving business We wish you to have every success and all the best for the future Keep doing what your doing but (can you make it easier to find you ) Vicky without your instructions I would still be looking for you.

HANNAH C

I recently bought a car with better car and couldn't fault them. They gave us time to look at the car alone to make a decision without putting on any pressure to buy. I was able to test drive the car for long enough to get a good feel of it. On buying the car they gave me half a tank of petrol and touched up a couple of scrapes and scratches so they are barley visable. I collected the car at a time that suited me and nothing was too much fuss. Professional, friendly and overall stress free.

Michael Woods

Big shout out to ABZ and the team at Better Car! Great customer service! Would Definately recommend to anyone looking at buying a new car the cars here are top quality and you don't feel pressured into buying! A++

Luke M

Bought a Ford Fiesta Zetec S, Very nice and completely honest staff, excellent customer service, the car I bought could not be in better condition and was very fairly priced. 100% would buy a car from them again.

Prem Limbu

Bought mini from BetterCar, had gr8 customer service. Had little bit of problem with steering but it was sorted without hesitation.

Although my problem was sorted but would have been better if the problem/fault was identified by the inspector before me finding it.

Overall 9/10 on customer service. Really nice and very helpful people. Definitely recommend to friends and family.

Jessica Scammell

Purchased a lovely vauxall corsa from Better Cars, Great price, No Pressure. We needed to be able to drive the car home the same due to work commitments and as the car we liked had only came in the night before the gentleman said he wouldn't let it leave them without a service and a full health check. He done his very best to get all this done for us within 3 hours! Truly wonderful dealership and would recommend to anyone! Thanks Again guys for Everything!

LOUIS J

Great customer service, made the while experience an easy choice and stress free. All staff members were fantastic, and I would highly recommend them!

LEE S

The team at Bettercar offered fantastic service, they were friendly and didn't pester me in any way to make a decision, I was able to set up a finance plan through them quickly and a plan that well suited me, I highly recommended BetterCar, as the service they provided made buying a new car a stress free endeavour.

Jo D

Went to see a car yesterday, back this morning for a test drive, bought it there and then. So helpful and calm, no pressure. They went the extra mile and drove it home for me (only live a few miles away) as I was on my own. Would defiantly recommend and would go back again. Thank you.

Ria T

Brilliant experience with all of the staff at Bettercar! Extremely helpful and helped me with any issues that I had. Would absolutely recommend to anyone in the market for a new car. Great service

TAMARA O

They are the best.

MARTYN B

Excellent traders. Had a small problem with my car when I got it home but this was fixed promptly with as minimal inconvenience as possible. A good, friendly group of people. Would definitely use them again when the time comes.

MARK L

I received an excellent service from Bettercar people, Vicky, Gregg and Abs. They are really helpful, and sorted out a little problem with my Ford Focus with no hesitation. I love the car I bought from them, and I will definitely recommend Bettercar to others.

Lisa P

Took our son to buy a new car, and received a fantastic service from Greg & Vicky. Very helpful indeed. Would definitely recommend Bettercar to anyone looking for a new vehicle.

Julie C

Gregg, Abbs, and Vicky were excellent at Bettercar I am loving my new car would definitely recommend to anyone their service they take excellent care of you. Well done a well earned 5 stars from me. Julie Cleaver

Ross L

Really pleased with the car, matched the description on autotrader. All the staff were friendly, approachable and very helpful. We could look around the car for as long as we wanted without pushy sales. Would definitely buy again from Bettercar and recommend them to others. Thank you.

PETER B

Our son bought his first car and Greg and Victoria could not have been more patient and helpful. They gave us all the time and information we needed and were friendly through out. We could not have asked for more

Nathan Wilkins

Such a lovely genuine company helpful in every way. They knew I needed my new car quick and it was sorted within the time I needed one. Thank you guy so much. Would recommend to anyone looking for a car.

JOANNA F

Very happy with Bettercar, no hassle from the staff to buy, left us to it to have good look around and chat amongst ourselves. Very accommodating with pick up arrangements. I had been looking at adverts for a while and this car was competively priced & good value for money, would recommend them and use them again if opportunity arose.

LEILA R

I've recently bought a car from bettercar limited I've found the staff very helpful and friendly in helping me to purchase my new car I'm over the moon with it and I'm definitely going to tell all my friends and family about them I'm 100 % happy

CRAIG W

Very helpful, quick and helpful with all paperwork that was needed.

ISABEL B

Really helpful and genuinely nice people! Would recommend :)

DANIEL W

Having only ever had cars from family members before, I was rather apprehensive about buying a car from an independent dealer that I had never heard of. However, I needn't have worried. My experience was very positive. I found the guys here to be very friendly and relaxed. We were afforded plenty of time to go through the history of the car and were talked through the background checks, before being given the opportunity to inspect the car on our own. The subsequent test drive was generous and covered country lanes, town centre roads and a section of dual carriageway. The purchase process was very straightforward and I felt that BetterCar were very fair in the negotiations over a part exchange price for my old car. I would certainly recommend these guys. They seem to be genuinely interested in cars and appear to be keen that you drive away in something you will enjoy and that will work well, rather than being motivated solely by profit.

Neel Patel

I had the best experience Iv ever had at a car dealership with Bettercar.
Great customer service, emphasis on transparency and fairly priced cars. Would definitely deal with them again

TIM A

Good friendly service happy with my car thank you

SAMANTHA B

Very helpful and wasn't put under pressure. Altogether extremely pleased with my purchase and would highly recommend.

Valerie V

Recently bought my new car from Bettercar and I can't fault them at all. They are great people and there was no pressure to buy, just help and advise. If you're nervous about car buying this is the place to go!

LEE W

Vicky Greg and all the staff are very conscientious and thoughtful great personal service whom helped my wife no end pick her car nothing was too much trouble great experience polite service throughout they all go the extra mile not your usual car salespeople felt at ease through every step of our purchase definitely will use them again.

KEVIN S

Good customer service helpful information

tommy p

very nice helpful people, happy to buy from them. recommended

JESSICA O

On first arrival at the site I was a bit dubious as they are situated in the middle of nowhere! Having spoken to the staff and done some research I was reassured this was a genuine company. The staff were all helpful and polite. Everything they promised they delivered. The car itself was exactly as advertised and was presented in immaculate condition. Can't fault them.

ALISON F

Great service from here not pushy at all,and very helpful,a great team

Simon M

Great dealership, no pressure, very friendly. Car as described, minor issues sorted in full before collection.

CHRIS R

Highly Recommend.bgreat customer service.

CHOON Y

I chose Bettercar when I wanted to but a car because they have good reviews and also because they have the car I wanted. Went for a test drive on a Ford Fiesta and drove for a while. Abs from Bettercar was just sitting in the car relaxing and answering all the questions I have about the car. Buying the car was easy and fast. After I bought the car I notice the cap for the coolant was broken. I went to a ford dealer to get a new cap for the coolant because I didn't want to drive all the way to Bettercar which is quite far. Call Bettercar and Abs told me to pay for the cap first and he would refund me. The money was in my bank account the same day from Bettercar. Good service and there is a peace of mind with the 3 months warranty from Bettercar. Thanks to Abs, Victoria and Greg.

LAUREN G

Greg and Vicky were helpful right from the off and I didn't feel pressured into buying a car. The one on one appointments make a massive difference and they are happy to answer any questions and run through any checks you want to do on your prospective new car. They kept in contact with me and answered emails quickly, they went above and beyond to make sure I was happy with the inevitable purchase. I'll be recommending Bettercar to anyone looking to buy a new car and as and when I'm looking for a new one, I'll be back in contact with them.

Ray R

I would recommend better cars to anyone thinking of buying a second hand vehicle . you are not pushed to buy and they are friendly very helpful and it's no problem to go the extra mile . A very pleasant sale with very nice people which in today's climate is a big bonus . Ray Richards .

RICHARD J

Store front a little hard to find but cars / office were clean and tidy. cant fault the service. would recommend to others

NICOLA H

All the staff were superb, nothing was too much trouble. They looked after us really well and there was no hard sell. I bought with confidence and totally love my new car! Thank you.

MARTIN A

Buying a car from Bettercar was most pleasurable because of the courteous and friendly treatment we received.We would particularly like to thank Victoria for all her help in sorting out one or two issues for us and would definitely recommend them to others.

Karen L

I bought a Vauxhall Corsa Ecoflex SRI from Bettercar and was very pleased with the pleasant, thorough and efficient customer service offered by the staff team. Would definitely buy from them again in the future and recommend to others.

Chanelle K

Really happy with my polo everyone's so friendly and helpful

SAM D

Very happy with the exceptional customer service, friendly & not only did I leave with a good deal they also through in some perks. I'm definitely going back when it's time!! Thank you Better Car for a good start to my new year!!

DAVID B

From the time of first enquiry to the after sales, Bettercar offered a first class service. The team were supportive without being pushy and were very keen to ensure that we were happy with our purchase. Two tyres were replaced without any fuss and a windscreen chip sorted out straight away, so the car we took home was immaculate. Would recommend this company for anyone looking for a quality used car and will certainly contact them again when we need another one.

NATHAN L

I recently bought a Citroen DS3 from these guys and can say the service I received was first class. I didn't feel rushed to make a decision about the car, they were happy to answer any questions ahead of my visit, as well when I was there. Vicky, Greg and Abs are great people and I will happily buy a car from them again. Car sales people who you can really trust and are very honest. Thank you guys, Nath

Paul M

outstanding service throughout , Greg made us feel so at home its untrue then liaising with Vicki well another outstanding reception,never felt pushed into the buy, just overall information supplied from their team , i will absolutely advise anyone to at least talk to these guys at BETTER-CAR.also their cars are to a high standard these guys know what they are talking about .....

Emma Timothy

Got a great car at a fair price and nice guys to deal with

Michele Waite

We purchased a mini coupe from bettercar and couldn't explain how happy we was with our purchase they made us feel important and we really felt that they were different to any dealer we had been too we will highly recommend and defiantly purchase again well done Bettercar and ps we couldn't love our car anymore than we do

R. B

Very friendly, very knowledgeable staff. Made buying used car very easy.

PETER I

I've bought pre-owned cars all my driving life, 20+ years. If you find the car for you with this company, BUY IT !! No hard sales tactics, very friendly, and for a change with second hand dealerships, an open and honest conversation about what we all know is an important purchase for you or your family. Good emphasis on quality & safety of vehicles. Very efficient and did everything they said they would, WHEN they said they would. Buy With confidence.

Kenny Harnett

Great place better people. Would tell anyone to go there.

Sara Hullett

I went along with my daughter to view a car....and she ended up driving it home! Greg and Vicky are really friendly and professional the whole experience was great, customer service is spot on I would highly recommend anybody to buy a car here, A few of their bargains caught my eye so I will be returning very soon, thanks guys great car, great deal, happy daughter it doesn't get better than that!.

Daniel Hodson

If buying a car wasn't easy before, it certainly is now. I purchased a Vauxhall corsa 1.4 11 plate around 3 weeks ago and I was shocked purely at how simple these guys made it. I have never bought my own car out right before so was nervous at the whole experience but due to Vicky and gregg and the expertise they offered as soon as I walked in the neves vanished.

From the first visit to the last I was made to feel at home, reviews for for this area obviously need to be car related but for me the hospitality is just as important as you need to trust those who are helping you make such a big decision.... And that they most certainly did, so thanks.

My car has been running like a dream and I am over the moon with my purchase, I will be returning in the future as I know I will be welcome.

ryan nelson

good service and great guys. not at all pushey, but at the same time could not do enough for us.

would recommend and would certainly use again.

Spencer Stevens

The most friendliest, most helpful place in the world. Customer care was top of the list rather than everyone else just trying to sell you a car these guys gave the whole package. 100% recommend & will 100% use again. Thanks Better Car!!
Spencer

Susan Ryderpaget

Very friendly and informed service, with great communication throughout...added to this they have great prices ! will definitely look them out again next time we need a car

Chris Derrick

I had a great customer experience with Vicky - very genuine, professional and thorough service. Had to wait a while for a part from Alfa - issue with Alfa and Vicky went to great effort to get it sorted and keep me informed along the way. Made the whole process very easy, great price and I'm very pleased with my new car!

Alex Rymer

Would highly recommend anyone buying a car to go to BetterCar, staff very friendly and helpful.

Toby Hinton

Good quick service. They were happy to accommodate our demands and the car, thus far, has been exactly what we were after.

John Whitehead

Great service, very friendly. Picked me up from home when the car was ready. I would recommend this place to buy a used car.

Paulina Ibek

Absolutely stress-free experience, very friendly atmosphere , Greg and Vicky were very helpful. Customer service definitely beyond any expectations! I have to mention I absolutely love my better car. Thank you very much for your help, time and patience! :)

Richard Grace

WOW!!!
Would recommend these guys to anyone looking to buy a new car.

So friendly, honest and transparent. Nothing was too much trouble for them.
Greg and Vic made it a stress free experience.

Thank you so much - I adore my new car. Well worth the journey!!!!!

Laura Gregory

This was the best car buying experience we've ever had! When we found the car online Victoria was very helpful over the phone and we were able to hold the car for almost a week for just a small refundable deposit, as we were travelling from London. Upon arrival Greg was very welcoming and BetterCar certainly offered a relaxing, honest and non pressurised environment. Some real stand out points for us were the decent test drives both my husband and I had to ensure it was the right car for us, Greg going the extra mile with customer service (even helped us pay online for the Dartford crossing tolls), and took our one year old to feed the resident horses!! Very happy with our new car and we would recommend BetterCar in a heartbeat!

Jack Bailey

Excellent experience with these guys. Victoria and Greg were huge helps through the whole process and would 100% use them for any future purchase and would certainly recommend them to anyone i know! I cant speak highly enough of them!

Emma

I can highly recommend Abs, Greg & Vicky at Bettercar. The whole scary experience of buying a second hand car was made so much easier by them all. Picked my car up today and absolutely loving it so far. Reasonable prices and fantastic customer care!

Michelle R

Really great, honest company. We bought our daughters first car which was always going to be a nerve wracking experience. We needn't have worried as Greg, Victoria and Abs made the experience an easy and pleasant one. Their customer service is second to none and they go out of their way to find you exactly what you want. Have absolutely no hesitation in recommending Bettercar to anyone. Will be back again when our second daughter turns 17.

SIMON S

Very good. Professional yet welcoming. The paperwork took a little while (not their fault, but mine) yet the time spent with them and the level of information passed on was nothing short of excellent. I'd thoroughly recommend their company and service to anyone.

KIM M

We had decided to buy a small Fiat 500, specifically wanted a white one, Bettercar had a choice of three, so we made an appointment to view. What a great set up, a vehicle yard in the country and easy to test drive the cars. Service was fantastic and they serviced the car for me and dealt with a scratched wheel arch before I picked up. I had not noticed when I test drove, but they felt it needed new brake discs, so had that sorted before I arrived. Abbs (?) picked me up from a local station. I can only compare this excellent service to First Direct who I also think are great. Nothing was too much trouble and they really are a friendly crowd. I will definitely go back in 2/3 years time when I fancy a change of vehicle

HANA M

I just recently bought a car from bettercar and the experience was just brilliant. I was made to feel so welcome and there was no pressure at all unlike other dealerships I had visited. Victoria and Greg made everything very easy and they are so friendly and welcoming which made this experience a pleaseure I will be definitely using bettercar in the future.

Yasmine Y

Better car were so helpful in helping me to choose my new car! Staff were very friendly and helpful. I love my new car would definently purchase again from them.

Steve F

Bought a clio RS200, car was as said on pick up so very happy. Had a problem with the car after a week took it back and they booked it in with local garage service man Brentwood and they fixed it no problems. Good service and good people would use again!

JAMES G

Very quick, very easy, and great service! Love the car I took off them!

Leanne N

Absolutely lovely people very helpful and down to earth people not pressured at all Would definitely recommend

EMMA T

We bought a very nice Nissan qashqie from bettercar ' great Condition ..... felt comfortable at their office a friendly team of men and women and no hard sale from our salesman as the car sold itself , also impressed with the other cars on site so see you in a few years guys

Debbie R

Very helpful, made you welcome.

Neel P

Great dealers. Personal, affable, friendly and direct. Impressed with honest pricing and customer service

Joanna G

Couldn't have asked for more helpful and friendly people, my new car is fantastic