Southend Road (old A130)
Laura Gregory5 Stars
This was the best car buying experience we've ever had! When we found the car online Victoria was very helpful over the phone and we were able to hold the car for almost a week for just a small refundable deposit, as we were travelling from London. Upon arrival Greg was very welcoming and BetterCar certainly offered a relaxing, honest and non pressurised environment. Some real stand out points for us were the decent test drives both my husband and I had to ensure it was the right car for us, Greg going the extra mile with customer service (even helped us pay online for the Dartford crossing tolls), and took our one year old to feed the resident horses!! Very happy with our new car and we would recommend BetterCar in a heartbeat!
Steve Foster5 Stars
Bought a clio RS200, car was as said on pick up so very happy.
Had a problem with the car after a week took it back and they booked it in with local garage service man Chelmsford and they fixed it no problems.
Good service and good people would use again!
Sara Hullet5 Stars
I went along with my daughter to view a car....and she ended up driving it home! Greg and Vicky are really friendly and professional the whole experience was great, customer service is spot on I would highly recommend anybody to buy a car here, A few of their bargains caught my eye so I will be returning very soon, thanks guys great car, great deal, happy daughter it doesn't get better than that!.
I don't know if words can describe the experience I had at better car in Chelmsford but they are absolutely brilliant in a million ways, very professional honest and super friendly, I even got a coffee made for me :). 100% recommend this place to anyone, thanks you guys for my new car I love it.
I can highly recommend Abs, Greg & Vicky at Bettercar. The whole scary experience of buying a second hand car was made so much easier by them all. Picked my car up today and absolutely loving it so far. Reasonable prices and fantastic customer care!
Paulina Ibek5 Stars
Absolutely stress-free experience, very friendly atmosphere , Greg and Vicky were very helpful. Customer service definitely beyond any expectations! I have to mention I absolutely love my better car. Thank you very much for your help, time and patience! :)
Customer service is spot on. Really friendly and very helpful. Have been great with any queries I've had even after purchase. Love the car and would happily buy from them again.
Prem Limbu5 Stars
Bought mini from BetterCar, had gr8 customer service. Had little bit of problem with steering but it was sorted without hesitation.
Although my problem was sorted but would have been better if the problem/fault was identified by the inspector before me finding it.
Overall 9/10 on customer service. Really nice and very helpful people. Definitely recommend to friends and family.