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Customer FeedbackSee what our customers say

My daughter bought her first car from BetterCar, Gregg was very helpful, and had the car ready for collection as specified. We did have a problem with the car, but Gregg and Abs were very good, and booked it into their garage, and the fault was rectified with no hesitation. Would highly recommend BetterCar and would definitely buy another car from them in the future. Thank you!!

Susan D
Google Review

Highly recommended!! After a bad experience with a different dealer, Better Car have done all they can to help me. They are friendly, polite and very efficient! Will be recommending them to everyone.

Sophia R
Google Review

Really impressed with the service I received from both Vicki and Abs. Every little detail was taken care of and potential problems sorted before they evolved into anything else.

The whole process of buying a car was quick and easy and was sorted within 24 hrs from start to finish! Won't be needing to buy a car anytime soon but if I did would definitely go back.

Danny L
Google Review

Could not fault BetterCar! They’re service is amazing, such lovely people to deal with. They don’t make you feel pressured into any decisions. Made the whole process very easy and will be recommending to family and friends. Thank you guys!

Danielle W
Google Review

Recently purchased my mini countryman from this garage, staff are friendly and helpful, went out there way to sort out the minor issues I had.

Overall a great garage and excellent staff. Massive thanks to and for getting me a great finance deal and saving me money!!

Lucy S
Google Review

This was my first time purchasing a car in my own name. From start to finish I received amazing customer service from Vicky. She helped me with everything I needed help with, couldn’t fault the service one bit.

The car itself is amazing - the drive home was perfect, no problems at all. I would definitely recommend BetterCar if you’re looking to buy a vehicle! Thank you so much.

Stacey C
Google Review

Excellent All-round Service

Excellent. I got a decently priced Fiesta, with parking sensors thrown in. Lovely people - not pushy, just welcoming. Pick-up was as promised. Could not fault and would buy from them again.

Jane O
Autotrader Review

Friendly, Honest and Down to Earth Service

The guys at Better Car were great, they let us look at the cars with no hassle , were really helpful and answered any questions we had. We have bought a great little car at a really good price, I would recommend!

Michelle Q
Autotrader Review

Even better second time around

This was our second time buying from better car and I must say they have excellent manners and bent over backwards for our repeat custom thanks guys.

Samantha B
Autotrader Review

Good Service & Range of Cars

Found Bettercar online & on visiting discovered a good range of cars. I was able to test drive a few & found the one I purchased. Very happy with the service & ease of buying the car.

Caroline W
Autotrader Review

Happy Customer

Having now read the other reviews I can only endorse everything they say. You could not get a more helpful, honest, and very likeable people to deal with. We got a very fair price for our car plus a good price on the car we were buying which incidently we love. Thanks to you all at Bettercar keep up the good work.

June K
Autotrader Review

Friendly, polite and helpful

Very friendly and helpful without being pushy to sell. Great car at a Great price, will definitely use them again.

Jason T
Autotrader Review

I would highly recommend BetterCar. All the Staff were very helpful and welcoming. I would use this company again when looking for a new car in the future. Really happy with my New car!!

Simon B
Facebook Review

Highly recommended! Great customer service, very friendly and helpful. Will definitely be recommending to everyone.

Sophia R
Facebook Review

My friend Andrew popped in today to take a look at a Focus ST. We were looked after from the moment we walked in to the moment we left. I have one very happy friend with a shiny new car! Would highly recommend to anyone looking for a good quality second hand car!

Sarah V H
Facebook Review

I highly recommend Bettercar, such a friendly helpful team, selling great value cars. They looked after us from beginning to end. My daughter is over the moon with her car. The Excellent service gives you peace of mind when buying a used car. Brilliant! Thank you so much Greg and Vicky.

Leanne L M
Facebook Review

Picked up my Audi on Friday after hours as we were delayed on the M11 and Victoria waited on for us! Excellent staff, excellent service great car, over the moon, professional setup great web page, highly recommended.

Ade H
Facebook Review

OMG! Nicest people I have ever met, no pressure at all, helped me pick the car up. Very kind, 100% recommend this company to anyone! Even held the car for a few days for me until I could get it, thanks so much!

Page P
Facebook Review

Went to see these guys today and was really impressed. An altogether different level of service - non of the cheesy sales chat, just nice friendly people. Excellent work team you really are good at what you do.

Amanda M
Facebook Review

Went to see these guys today and was really impressed. An altogether different level of service - non of the cheesy sales chat, just nice friendly people. Excellent work team you really are good at what you do.

Hannah C
Google Review

Very nice and friendly people with Outstanding knowledge about their job. Also willing Go the extra mile towards customers satisfaction. I'm one of they very happy customer. Bettercar will be definitely 1st place when start looking for my future car. Thank you.

Google Review

Purchased my car today and received an excellent service. The car itself was in fantastic condition and both guys were really helpful throughout the process and helping me to understand everything. Would 100% recommend.

Jarel J
Google Review

From the prompt call-back from Victoria to driving away the new car, the whole experience was great. There was no pressure, we could take our time and our questions were checked properly and answered accurately. We were given all the paperwork covering the car's service history and everyone we dealt with was great. We would definitely recommend going to Bettercar for quality cars and great service.

Janette H
Google Review

Great dealers, has a small issue a couple of months after purchase and sorted with no quibble, highly recommend.

Donna H
Google Review

Big shout out to ABZ and the team at Better Car! Great customer service! Would Definately recommend to anyone looking at buying a new car the cars here are top quality and you don't feel pressured into buying! A++

Michael W
Google Review

In an industry not known for its customer care, BetterCar delivered beyond expectation. At no point did I feel pressured and Greg and the others came across as honest and geniune. Thank you for your help. Would recommend to others.

Daniel T
Google Review

Very good service from start to finish Vicky was very helpful and friendly would highly recommend to anyone who is after a good quality car.

Shane T
Google Review

Fantastic service, would highly recommend to anyone, in particular first time drivers as the pricing is great too. Vicky and the team were brilliant!

Richard D
Google Review

Brillant service, Really helpful service from Abs and Vicki. Would deffinently recommend and would buy another car from there!

Thank you for making my first car buying experience a good one!

Google Review

Very nice people and good service

My experience was very satisfying as I felt under no pressure , I was allowed to look around the car at my leisure and then to test drive the car alone. Both of the owners were easy to talk to very informally and I felt at ease throughout the transaction . I would certainly buy off of this dealer again.

David W
Autotrader Review

Amazing Car and Amazing Experience

Excellent customer service. They answered all of my questions and I got the perfect car aswell. Very happy with the car and the experience. Highly recommended.

Ben E
Autotrader Review

Amazing Car Sales, Very Friendly Staff

I picked my new car up last week, I'm very happy with car, if you want a new car go to these guys very professional also very helpful' they do not hassle you they let you look at any car with your own free will. Victoria and Greg are very professional at what they do, I would highly recommend. Thanks Victoria and Greg for all your help, would definitely recommend them and I would not think twice to get another car there.

Dale S
Autotrader Review

Great Cars and even better service

Great service from the guys and we came away with a great car that was exactly what we were looking for. You won't get the fancy showroom full of kids with no authority, but you will get genuinely good service from decent people.

Amanda K
Autotrader Review

Would go back when I need a new car

Excellent services would highly recommend. Very helpful and friendly.

Ronald A
Autotrader Review

Outstanding customer service and very reliable car

Fantastic - they went above and beyond to help and provided an honest service and an excellent second hand car that we are more than happy with. They provided a totally personal service by collecting me when I had no car to drive to their showroom and even polished out some scratches I made myself when I popped in to collect a parcel shelf - both of which were free of charge.

We would not hesitate to use Bettercar again and highly recommend to anyone who is cautious about using a second hand car dealership. Well done and thank you!

Angela L
Autotrader Review

Smooth and easy transition

Excellent service with very friendly and helpful staff. Would definitely recommend and a pleasure to do business with. Thank you.

Gillian M
Autotrader Review

Good experience

Nice company. Impressive building. Had a problem with the air con which they dealt with immediately, no fuss. Recommended.

Kevin C
Autotrader Review

Brilliant Service!

Really good efficient service, knowledgable staff who were extremely courteous and helpful. Tea and biscuits while we looked were a really nice touch. Would definitely recommend Bettercar to friends and family.

Jane R
Autotrader Review

A fantastic car buying experience!

Great experience from start to finish. Very professional and friendly staff (no pushy sales people), fab location and a good selection of quality cars. I would not hesitate to buy from here again and would definitely recommend to others.

Nicola H
Autotrader Review

Excellent service, very helpful throughout the buying process. Would definitely recommend this company to anyone wanting a smooth car buying experience!

Sarah D
Google Review

BetterCar offer a great service - making buying a new car a stress free, enjoyable experience! The sales team are all friendly, helpful and not in the least bit pushy - leaving you to browse and consider at your leisure.

Their cars are good quality and are competitively priced. Add to that an excellent service and you get one very happy new Fiat 500 owner! Many thanks to all at BetterCar! I cannot recommend this company enough!

Sue S
Google Review

Purchased a lovely Vauxhall Corsa from BetterCar, Great price, No Pressure. We needed to be able to drive the car home the same due to work commitments and as the car we liked had only came in the night before the gentleman said he wouldn't let it leave them without a service and a full health check.

He done his very best to get all this done for us within 3 hours! Truly wonderful dealership and would recommend to anyone! Thanks Again guys for Everything!

Jessica S
Google Review


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