Reviews for BetterCar

Quality Used Car Sales in Brentwood, Essex


Laura Gregory

This was the best car buying experience we've ever had! When we found the car online Victoria was very helpful over the phone and we were able to hold the car for almost a week for just a small refundable deposit, as we were travelling from London. Upon arrival Greg was very welcoming and BetterCar certainly offered a relaxing, honest and non pressurised environment. Some real stand out points for us were the decent test drives both my husband and I had to ensure it was the right car for us, Greg going the extra mile with customer service (even helped us pay online for the Dartford crossing tolls), and took our one year old to feed the resident horses!! Very happy with our new car and we would recommend BetterCar in a heartbeat!

Steve Foster

Bought a clio RS200, car was as said on pick up so very happy.

Had a problem with the car after a week took it back and they booked it in with local garage service man Brentwood and they fixed it no problems.

Good service and good people would use again!

Sara Hullett

I went along with my daughter to view a car....and she ended up driving it home! Greg and Vicky are really friendly and professional the whole experience was great, customer service is spot on I would highly recommend anybody to buy a car here, A few of their bargains caught my eye so I will be returning very soon, thanks guys great car, great deal, happy daughter it doesn't get better than that!.

Michael

I don't know if words can describe the experience I had at better car in brentwood but they are absolutely brilliant in a million ways, very professional honest and super friendly, I even got a coffee made for me :). 100% recommend this place to anyone, thanks you guys for my new car I love it.

Emma

I can highly recommend Abs, Greg & Vicky at Bettercar. The whole scary experience of buying a second hand car was made so much easier by them all. Picked my car up today and absolutely loving it so far. Reasonable prices and fantastic customer care!

Paulina Ibek

Absolutely stress-free experience, very friendly atmosphere , Greg and Vicky were very helpful. Customer service definitely beyond any expectations! I have to mention I absolutely love my better car. Thank you very much for your help, time and patience! :)

Angus

Customer service is spot on. Really friendly and very helpful. Have been great with any queries I've had even after purchase. Love the car and would happily buy from them again.

Prem Limbu

Bought mini from BetterCar, had gr8 customer service. Had little bit of problem with steering but it was sorted without hesitation.

Although my problem was sorted but would have been better if the problem/fault was identified by the inspector before me finding it.

Overall 9/10 on customer service. Really nice and very helpful people. Definitely recommend to friends and family.

Mary Gibbons

WOW!!!

Would recommend these guys to anyone looking to buy a new car.

So friendly, honest and transparent. Nothing was too much trouble for them.

Greg and Vic made it a stress free experience.

Thank you so much - I adore my new car. Well worth the journey!!!!!

Overall 9/10 on customer service. Really nice and very helpful people. Definitely recommend to friends and family.

Daniel Hodson

If buying a car wasn't easy before, it certainly is now. I purchased a Vauxhall corsa 1.4 11 plate around 3 weeks ago and I was shocked purely at how simple these guys made it. I have never bought my own car out right before so was nervous at the whole experience but due to Vicky and gregg and the expertise they offered as soon as I walked in the neves vanished.

From the first visit to the last I was made to feel at home, reviews for for this area obviously need to be car related but for me the hospitality is just as important as you need to trust those who are helping you make such a big decision.... And that they most certainly did, so thanks.

My car has been running like a dream and I am over the moon with my purchase, I will be returning in the future as I know I will be welcome.

Michele Waite

We purchased a mini coupe from bettercar and couldn't explain how happy we was with our purchase they made us feel important and we really felt that they were different to any dealer we had been too we will highly recommend and defiantly purchase again well done Bettercar and ps we couldn't love our car anymore than we do

Nathan Wilkins

Such a lovely genuine company helpful in every way. They knew I needed my new car quick and it was sorted within the time I needed one. Thank you guy so much. Would recommend to anyone looking for a car.

Neel Patel

I had the best experience I've ever had at a car dealership with Bettercar.

Great customer service, emphasis on transparency and fairly priced cars. Would definitely deal with them again.

Jack Bailey

Excellent experience with these guys. Victoria and Greg were huge helps through the whole process and would 100% use them for any future purchase and would certainly recommend them to anyone i know! I cant speak highly enough of them!

Kelly Murphy

I highly recommend this Company. Their customer service and after care was like no other than I have experienced before when buying a car. I was so pleased with them that I recommend them to my friend who is picking her car up this weekend. Thank you all X

Toby Hinton

Good quick service. They were happy to accommodate our demands and the car, thus far, has been exactly what we were after.

Emma Timothy

Got a great car at a fair price and nice guys to deal with.

Rob Bond

Very friendly, very knowledgeable staff. Made buying used car very easy.

Alex Rymer

Would highly recommend anyone buying a car to go to BetterCar, staff very friendly and helpful.

Sahra Ahmed

Enjoy The Difference